Skip to content
English
Epiphan Customer Portal
Go to epiphan.com
  • There are no suggestions because the search field is empty.

How to activate Pearl feature add-ons

Follow this step-by-step tutorial to activate purchased feature add-ons for Pearl systems.

Important: Your Pearl system must reboot before a newly installed feature add-on becomes active.

Install a purchased feature add-on

  1. Sign in to the Pearl Admin panel and open the Firmware Upgrade page.
  2. Under Feature add-ons, click Install purchased add-ons.
  3. When prompted, click OK to install the add-on and reboot your Pearl system.
     
  4. If you select Cancel and choose to reboot later, reboot the Pearl system from the device or select Reboot from the notification displayed in the Admin panel.
  5. After the system restarts, return to Firmware Upgrade. A green check mark and Activated appear beside the feature add-on when activation is complete.

Purchase a 4K feature add-on

If your Pearl system requires a separately purchased 4K feature add-on, you can purchase it from the Epiphan website.

Pearl-2 4K feature add-on
Buy the Pearl-2 4K feature add-on

Pearl Nano 4K feature add-on
Buy the Pearl Nano 4K feature add-on